01 / 03
Follow the visitor journey
Think through finding the entrance, checking in, waiting and moving to a meeting. Make the next step clear without asking a visitor to cross private working areas.
Next idea ↓Make the first few minutes feel straightforward.
Three ideas to take into your workplace conversation.

Think through finding the entrance, checking in, waiting and moving to a meeting. Make the next step clear without asking a visitor to cross private working areas.
Next idea ↓Estimate the number of people who may arrive together and the support they need. A generous reception desk is not a substitute for suitable waiting seats, an accessible approach or a place for bags.
Next idea ↓A considered sign, a material or a focused colour moment may tell the brand story more effectively than filling every wall. Check the view from both the entrance and the seated waiting position.
Put it in your brief ↗Tell us what you want your workplace to make possible.